How to Cancel Shopify (Easy Step-By-Step Instructions)

Shopify might be a popular eCommerce platform, but it’s not for everyone.

In this post, I will cover how to cancel Shopify in a few easy steps.

Let’s jump straight into the details.

How To Cancel Shopify

Closing your Shopify store is really simple. However, if for any reason you change your mind within 30 days after cancellation, you can easily reactivate your account and continue selling.

If you want to close one store to open another, keep in mind you won’t be able to use the same store name or unique URL.

Here are the steps you need to follow:

  1. Find Your Account Settings. Once you are logged in, navigate to Settings and click.
  2. Scroll to Store Status. On the Account page, there is a Store Status panel near the bottom of the page. Here you will find the Close Store button.
  3. Tell Shopify Why. Once you opt to close your store, a pop-up window will ask you to confirm your choice and provide a reason for the cancellation.
  4. Closure Confirmed. After you confirm you want to close your store, you will be taken to a confirmation page.

Close Shipify Store

Source: Shopify

You should know that closing your Shopify store isn’t the only option – you can also pause it.

This means you can access your store, but people can’t place orders.

Pausing your store still attracts a monthly fee, though.

To pause your Shopify store, log in to your account and navigate to the Account page as explained above. You will see that the Store Status panel also has a Pause Store option.

When you are ready to unpause your store, log in again, head to your Account page, and click on Compare Plans.

Unfortunately, once you pause your store, you need to set up a new plan and reconfirm your billing cycle details.

Before You Close Your Shopify Store…

Before you go ahead and close your Shopify store, keep the following in mind:

  • Any outstanding charges need to be paid before you can forget about your store entirely.
  • Just in case you decide to come back to your store, it’s recommended that you export your information to CSV files.
  • Cancel any services you are paying for via third-party apps.
  • If you still plan to sell online, you may want to transfer your custom domain to another hosting provider.
  • Shopify has an HTTP Transfer Security policy that remains in place for 90 days after closing your store. If the platform you’re transferring your domain to uses HTTPS, though, you can transfer your domain immediately.

If you want to give Shopify another chance, here are some of the different ways you can make money.

How Do I Cancel My Shopify Free Trial?

If you haven’t selected a pricing plan and want to cancel your free Shopify trial, you don’t need to take any action.

Once your trial lapses, your account is automatically frozen.

If you happen to choose a pricing plan before the end of your free trial, you need to follow the above steps to close or pause your account.

How Do I Remove My Credit Card from Shopify?

It is not possible to remove your credit card from Shopify, but you can replace it. This ensures there is always a card available to charge.

To replace your card, follow these steps:

  1. Log in to your Shopify account, click on Settings and Billing.
  2. In the Payment panel, you will find the option to Replace Credit Card.
  3. Enter the new card details and confirm.

And there you have it – these are the steps you would take to close or pause your Shopify store.

Any further questions? Let me know in the comments section below.

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