Once you sign up as an Amazon seller, you’re going to come across different terminology. Are you asking yourself; What is Amazon seller repay? If you are, the chances are you’ve seen a charge on your Amazon account, and you want to know what It is.
If this is you, you’re in the right place; I’m here to help.
It’s not possible to sell on one of the world’s largest marketplaces without incurring some fees; it’s useful for you to understand what they all mean.
What is Amazon Seller Repay?
Amazon collects service charges on time every month, including closing, selling, and referral fees. However, if for any reason you aren’t able to cover all your monthly fees, Amazon applies a seller repayment charge.
What usually happens is Amazon subtracts any monthly fees from your latest disbursement. If there are insufficient funds, your credit card is charged.
Amazon seller repay is the charge initiated after any failed attempt to subtract regular monthly seller fees.
So, how do you avoid this extra charge?
It starts with keeping track of business cash flow and knowing what Amazon fees apply to you.
Here is a full guide to the different fees that Amazon charges.
The other option is to be proactive and ensure you always have funds available in your Amazon account. If you stick to Amazon’s usual payment cycles and don’t request funds early, you should be ok (as long as you are making sales and not overstretching!).
As a last resort, if your sales numbers aren’t what you were hoping for, you can always downgrade to an Individual Amazon account.
Individual account holders are only charged when sales are made. Plus, the fees tend to be lower too.
Does Amazon Refund Seller Fees?
Unfortunately, Amazon doesn’t usually reimburse seller fees because it was agreed they would be paid. Amazon is known to reimburse fees if a seller opened a Professional account by mistake.
This refund won’t happen automatically either. If you decide to downgrade to an Individual account after mistakenly opening a Professional account, you need to contact seller support. Keep in mind that you will remain a Professional seller for the 30 days you were charged for before a refund is issued.
Every month, we use software to ensure that Amazon repays any incorrect charges; you’d be surprised how much they miss.
Nearly $10,000 reimbursed over the last 18 months? Thank you very much.
I’ve put a full review article together for anyone interested in learning more about this software.
How to Cancel Amazon Seller Repay
The only way that you can cancel Amazon seller repay is to cancel your Amazon seller account. Fortunately, canceling your account is easy enough, but there are a few important things to consider first. I created an entire guide on this here.
If you would like to dispute Amazon seller repay charges, you need to open a case with seller support. The reason is that you gave Amazon permission to charge your credit card in specific situations, so you need to provide reasons for the dispute.
Before you get into selling on Amazon, I’d recommend taking the time to read through their terms of service, not many sellers do, and in my opinion, that’s a mistake.
The Amazon seller repay customer service phone number is 1-206-922-0880 – this is the international number, though, so long distances charges will apply.
You will also find additional contact details by logging into your Seller Central account; if you have any questions related to charges, I’d recommend raising a case with seller support.
Have any further questions about Amazon fees? Leave me a comment below; I’ll get back to you as quickly as I can.